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About Us

The Right Tools for the Job

The Smith Company has always been ahead of the curve, especially where technology is concerned. Predictive dialers, computer programs that allow for immediate data input, and a full-time, onsite management information systems staff all provide the high tech solutions that guarantee your project is handled with efficiency and ease.

A Personalized Plan

No two projects or clients are alike. That's why The Smith Company customizes its programs. We take the time to discover what your goals are and investigate what's important to you. Then we work cooperatively to develop a telemarketing program to produce the results you want.

One-on-one

Our telephone calls to your customers, members, or donors may be the most personal contact you ever have with them. Their impression of us is a reflection on your business or organization. So, to guarantee that you are well represented, our telemarketing staff is carefully screened and selected. Extensive training and full briefings are provided for the staff assigned to your project. This personal commitment, blended with their skill and expertise, is a surefire recipe for a successful project.

We encourage our clients to visit our facilities or monitor their projects through remote hookups to view firsthand how professionally our staff handles their projects.

Ethics

Practicing and promoting ethical standards has always been a cornerstone of The Smith Company's philosophy. We have a solid reputation with many long time clients who know our commitment to ethical practices begins at the top and runs throughout every department. So important is the issue of ethics, The Smith Company's President, Dennis J. Smith, CO-founded The American Telephone Fundraisers Association (AFT). Alfa's mission is to "promote and maintain ethical telephone fundraising practices."

Today, more than ever before, how tele marketers present themselves and handle their telephone contacts speaks volumes about the organizations they represent. The Smith Company is nationally recognized within the industry for its integrity and professionalism. We comply with the Telephone Consumer Protection Act of 1991 and all applicable state laws.

New Directions

Exciting new ventures are on the horizon at The Smith Company. We're diversifying many of our services and adding others. Balance and stability are key. We keep an eye to the future in search of new opportunities while never compromising the quality of the services we offer today. You'll find our services are always directed toward achieving one goal - helping you reach your markets through telemarketing.


E-mail us at: mslewion@thesmithco.com

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